Fore sighting Artificial Intelligence Role in Acquiring Organizational Immunity “Applied Study on Saudi Banks in Abha City”
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Abstract
Objectives:The study raised from the main question: What is the impact of the artificial intelligence applications on the organizational immunity in Saudi banks in Abha city? The study focused on the concept of artificial intelligence and the concept of organizational immunity. Methods:It adopted the analytical descriptive approach to study a sample of Saudi banks’ employees. An electronic questionnaire was designed in order to collect data. The study sample was consisted of (325) items from the banks investigated. Results and Conclusions:The study concluded the following recommendations: An organizational culture should be established and developed in order to support an organizational learning, to build an organizational memory, to improve organizational genes and to spread the awareness of the concept of artificial intelligence and the concept of organizational immunity through holding workshops and symposiums, preparing the organizational environment and developing the infrastructure necessary for artificial intelligence technologies.