Role Of Digital Transformation In Enhancing Healthcare Service Delivery

Abstract

Digital transformation has become one of the main agents of change in the health care systems of the world. Healthcare organizations are realizing tremendous efficiency, quality, access, and patient-centered service delivery by introducing technologies including electronic health records (EHRs), artificial intelligence (AI), telemedicine, the Internet of Medical Things (IoMT), and big data analytics. This paper discusses how digital transformation can be used to improve healthcare services. It defines the primary reasons for digital technologies adoption, assesses the effects of fundamental dimensions of digital, and examines their effect on clinical decision-making, operational efficiency, and patient interaction. Other issues related to implementation addressed in the paper are critical barriers to implementation that include interoperability challenges, cybersecurity threats, the digital divide, and organizational resistance. It also finds that digital transformation is systematic, and to achieve equitable and sustainable gains in healthcare, there is a need to have coordinated policy, long-term investment, and human capacity building.