Optimizing Pre-Hospital and Emergency Department Care: The Roles of EMS, Health Management, and Medical Secretaries in Saudi Red Crescent and Hospital Systems
Main Article Content
Abstract
Background: The integration of pre-hospital and emergency department care represents a critical component of healthcare delivery systems, particularly within the Saudi Red Crescent and hospital network infrastructure. Effective coordination between emergency medical services, health management systems, and administrative support personnel directly influences patient outcomes and healthcare system efficiency.
Objective: This review examines the roles and responsibilities of emergency medical services personnel, health management professionals, and medical secretaries in optimizing care delivery within Saudi Red Crescent and hospital emergency systems, identifying integration opportunities and efficiency improvements.
Methods: A comprehensive literature review was conducted examining published research, organizational reports, and policy documents related to pre-hospital and emergency department care coordination in Saudi Arabia. Sources included peer-reviewed articles, Saudi Red Crescent operational guidelines, and healthcare system analyses spanning 2014 to 2024.
Results: Analysis revealed that effective integration of emergency medical services, health management oversight, and administrative coordination significantly improves patient care transitions, reduces response times, and enhances overall system efficiency. Key optimization factors include standardized communication protocols, integrated information systems, coordinated training programs, and systematic performance monitoring across organizational boundaries.
Conclusion: Optimization of pre-hospital and emergency department care requires strategic integration of emergency medical services, health management functions, and administrative support systems. Saudi Red Crescent and hospital organizations should prioritize interoperability development, role clarification, and systematic coordination mechanisms to enhance patient care outcomes and system performance.