The Role of Knowledge Management Practices in Implementing Digital Transformation

Abstract

The study aimed to investigate the impact of implementing knowledge management practices on facilitating digital transformation initiatives among civilian personnel within the Public Security Agency. The research focused on civilians located in the Asir region, comprising a total of 509 individuals. Findings revealed a significant correlation between adopting knowledge management strategies and advancing digital transformation efforts. Particularly noteworthy were the benefits of workshops, facilitating knowledge exchange and experiences, and leveraging digital transformation techniques for knowledge storage. The study yielded several recommendations, emphasizing the importance of continuously evaluating and updating stored knowledge to ensure its relevance and applicability in evolving work environments. Additionally, it stresses the necessity of providing periodic training sessions to employees on the electronic transformation programs endorsed by the security apparatus management for the effective execution of operational tasks.